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Frequently Asked Questions

• Customer Service
• Frequently Asked Questions

Print Intake Form

Does Horizon Physical Therapy accept my insurance plan?

We accept and submit billing for all major insurance companies in the territory including but not limited to Cigna, United Healthcare, Blue Cross Blue Shield, Medicare, Mapfre, Aetna, and BUPA. We also accept Workers Compensation and are a preferred provider for the Department of Veterans Affairs.

What will I need for my first visit?

You should bring your paperwork completed. This can be downloaded from this website. Also bring your referral for physical or occupational therapy that you received from your doctor, your insurance card(s), a photo ID, and any x-ray, MRI or CT reports. Please wear clothing that allows you to move easily.

What can I expect on my first visit?

You and your therapist will discuss your medical history, your current problem, intensity of pain and factors with aggravate and ease your pain, any tests and measures related to your current problem (x-ray/MRI/CT scan), and your goals of therapy. Your therapist will then perform a comprehensive evaluation which may include palpation, range of motion, muscle testing, neurological screening, special tests and postural assessment. Your therapist will develop a problem list and you and your therapist will develop a plan of care that works with your needs and goals.

How often will I be coming to therapy and how long does each visit last?

The frequency of your visits will be determined by your therapist after your initial evaluation. Each session will typically last about an hour.

How many visits will I need?

This is highly variable depending on your diagnosis, the severity of your impairments and your past medical history. You will be re-evaluated by your therapist on a monthly basis and before each visit to your medical doctor. You will be provided with a progress report including our recommendation for future treatment at this point.

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